• Source : CIA ( Central Intelligence Agency) World Fact Book
and Juxtconsult IndiaOnline report
And with the growth of local language websites, local search engines and local language messengers, this is only bound to go northwards.
“Consumers of various mediums use these mediums from “need and ease of access” perspective. The internet has been accessible from SEC A, B, C, D from Tier 2 and 3 cities for some time now. More advertisers should recognise the reach and frequency of digital.” – Preeti Desai, VP, Marketing and strategic alliances, Rediff.com India
2. Internet offers the maximum and the finest level of targeting possibilities thus leading to minimal/low wastage
Armed with advanced ad serving technologies, one can control the number of exposures of the campaign or a select creative within a campaign to the target audience basis his demographics, past behaviour or interaction with the current communication. And all of this at the click of a button! Are you the one who’s always wondered which part of your advertising budget is working? Not if you are on the internet. Here you will know exactly which creative message, which ad unit, what day of the week, what time of the day works—all in real time.
“Digital advertising enables behavioural targeting and reduces significant waste, by cutting down on the ad spend on people who have no interest in your product.” – Shubodip Pai, Head Marketing, PSG, HP
3. Internet helps the marketer maintain a dialogue with the consumer across the value chain
Right from the time that the consumer recognises the need for a product/service, becomes aware of your product/service, shows interest, makes a decision to the time of his opening up his wallet and buying your product/service; internet helps you to talk to him. And all in a customised fashion. In fact, you can take it further and use internet for redressal and free up your valued sales force for what they should be doing in the first place—selling!
“Effective customer relationship management (CRM) will be the mantra for survival and success. Digital media aids in effective CRM and relying solely on lead generation would be under-exploitation of the potential and self defeating in purpose.” – Gaurav Gupta, Marketing Director, General Motors (India)
4. Internet is the only medium that enables you to have a direct dialogue with your consumers, gain insights and turn them into brand ambassadors
The consumer today trusts no advertiser. They’d rather believe what their friends have to say about a particular brand/product. Internet, through its various communities, helps you listen to these dialogues, participate in their conversations, alleviate their fears/misconceptions and engage with them for a longer and more profitable relationship. This in turn reduces the cost that you, as an advertiser, would need to spend on campaigns to make them stick with you in a fiercely competitive world. Sunsilk is reputed to have reflected a 9% growth in sales post the launch of its community portal GOG.
5. Internet is the medium of the young, affluent consumer
Internet is a smarter way to reach the audience than other media, because few people buy anything here without going online. Research shows that the target group of young, urban affluent spenders spend the maximum time online and on mobile. A recent youth (13-24 years) survey by Juxtconsult further emphasised the point.
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